ERP Support & Systems Specialist
KOCHI,
KL,
India
Job Summary
We are seeking a proactive and detail-oriented Junior ERP Support & Systems Specialist to join our technology team. In this role, you will focus on maintaining our core business systems, providing front-line functional and technical ERP support, and automating routine operational tasks. You will play a key role in ensuring data integrity, managing system access, and keeping our infrastructure patched and running efficiently.
Key Responsibilities
ERP Support & Maintenance: Provide front-line functional and technical support for the enterprise ERP system. Troubleshoot user daily issues, manage user access/permissions, and ensure overall data integrity.
System Maintenance: Perform routine server maintenance, software patching, and essential system updates to ensure optimal performance and uptime.
Automation & Scripting: Develop and maintain custom scripts (Python, PowerShell) to automate routine maintenance tasks and optimize systems administration workflows.
Basic Security & Compliance: Assist the security team by maintaining basic security hardening for endpoints and servers, and monitoring system access logs.
Collaboration & Reporting: Participate in regular stand-ups and technical meetings with both the client's internal team and our project managers to provide updates on system health and support tickets.
Required Skills & Qualifications
Experience: 1–2 years of hands-on experience in IT support, ERP support, or junior system administration.
Technical Skills:
Hands-on familiarity with enterprise ERP systems (e.g., Odoo, SAP, Oracle, or Microsoft Dynamics).
Proficiency in writing basic automation scripts using Python.
Basic understanding of operating system maintenance (Windows/Linux servers) and patch management.
Education: Bachelor's degree in Computer Science, Information Technology, or a related field.